Privacy Policy

Last updated: 25 August 2026

Browns Garage respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we may collect, use and protect information when you visit our website, contact us or use our services.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

• Your name
• Email address
• Telephone number
• Vehicle make, model or registration
• Service or repair enquiries
• Information submitted through our website or contact forms

Our website may also collect limited technical information such as your IP address, browser type, device information and website usage data.

2. How We Use Your Information

We may use your information to:

• Respond to your enquiries
• Arrange servicing, repairs or appointments
• Communicate with you about your vehicle
• Provide and improve our services
• Operate and improve our website
• Meet legal or regulatory requirements

3. Cookies

Our website may use cookies and similar technologies to provide website functionality and understand how visitors use the site.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted service providers where necessary to operate our website, process payments, provide our services or comply with legal requirements.

5. Data Security

We take reasonable measures to protect personal information from unauthorised access, misuse, loss or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services and meeting legal, accounting or regulatory requirements.

7. Your Rights

Depending on applicable data protection law, you may have the right to request access to, correction of or deletion of personal information we hold about you.

You may also have the right to object to certain processing or withdraw consent where consent is the basis for processing.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. You should review their privacy policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

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10. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.